Shipping policy
Effective Date: 03-July-2026
At HerbCare, we are committed to delivering your order safely and as quickly as possible.
1. Order Processing
Orders are usually processed within 1–2 business days after they are placed.
During busy periods, processing may take slightly longer. We appreciate your patience and understanding.
2. Delivery Time
Estimated delivery times:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Please note that delivery times are estimates and may vary depending on your location and courier service.
3. Shipping Charges
We currently offer Free Shipping Across Pakistan for a limited time.
If our shipping policy changes in the future, any applicable shipping charges will be displayed at checkout before you complete your order.
4. Order Confirmation
After placing your order, you may receive a confirmation call or message from our team before your order is dispatched.
Please ensure that your phone number and shipping address are correct.
5. Delivery Attempts
Our courier partner may attempt delivery more than once if needed.
If the order cannot be delivered due to an incorrect address, unavailable recipient, or failure to respond, the order may be returned to us.
6. Order Tracking
Once your order has been dispatched, tracking information will be provided where available.
7. Delays
While we do our best to deliver every order on time, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier service delays
- Unexpected circumstances beyond our control
We appreciate your understanding in such situations.
8. Contact Us
If you have any questions about your shipment, please contact us.
Email: helloherbcare@gmail.com
WhatsApp: +92 326 3888009
We're always happy to help.